GB/T 31274-2024 电子电气产品限用物质管理体系 要求

ICS31.020

CCSL10

中华人民共和国国家标准

GB/T31274—2024

代替GB/T31274—2014

电子电气产品限用物质管理体系要求

Restrictedsubstancesmanagementsystemsforelectricalandelectronic

products—Requirements

2024⁃08⁃23发布2024⁃12⁃01实施

国家市场监督管理总局

国家标准化管理委员会发布

GB/T31274—2024

目次

前言··························································································································Ⅲ

引言··························································································································Ⅳ

1范围·······················································································································1

2规范性引用文件········································································································1

3术语和定义··············································································································1

4组织环境·················································································································2

4.1理解组织及其环境·······························································································2

4.2理解相关方的需求和期望······················································································3

4.3确定限用物质管理体系的范围················································································3

4.4限用物质管理体系及其过程···················································································3

5领导作用·················································································································4

5.1领导作用和承诺··································································································4

5.2方针·················································································································4

5.3组织的岗位、职责和权限························································································4

6策划·······················································································································5

6.1应对风险和机遇的措施·························································································5

6.2限用物质管理目标及其实现的策划··········································································5

6.3变更的策划········································································································6

7支持·······················································································································6

7.1资源·················································································································6

7.2能力·················································································································7

7.3意识·················································································································8

7.4沟通·················································································································8

7.5成文信息···········································································································8

8运行·······················································································································9

8.1运行的策划和控制·······························································································9

8.2产品和服务的要求·······························································································9

8.3产品和服务的设计和开发·····················································································10

8.4外部提供的过程、产品和服务的控制·······································································12

8.5生产和服务提供·································································································13

8.6产品和服务的放行······························································································15

8.7不合格输出的控制······························································································15

9绩效评价···············································································································15

Ⅰ

GB/T31274—2024

9.1监视、测量、分析和评价························································································15

9.2内部审核··········································································································16

9.3管理评审··········································································································17

10改进····················································································································17

10.1通则··············································································································17

10.2不合格和纠正措施····························································································17

10.3持续改进········································································································18

附录A（资料性）限用物质管理风险评估·········································································19

参考文献····················································································································20

Ⅱ

GB/T31274—2024

前言

本文件按照GB/T1.1—2020《标准化工作导则第1部分：标准化文件的结构和起草规则》的规

定起草。

本文件代替GB/T31274—2014《电子电气产品限用物质管理体系要求》，与GB/T31274—

2014相比，除结构调整和编辑性改动外，主要技术变化如下：

——删除了术语和定义“限用物质控制”（见2014年版的3.8）；

——增加了术语和定义“顾客、供方、外部供方、风险、生命周期”（见3.5、3.6、3.7、3.8、3.11）；

——增加了理解组织及其环境、理解相关方的需求和期望、应对风险和机遇的措施、组织的知识、

产品和服务的设计和开发通则、生产和服务提供更改控制的内容（见4.1、4.2、6.1、7.1.6、

8.3.1、8.5.6）。

请注意本文件的某些内容可能涉及专利。本文件的发布机构不承担识别专利的责任。

本文件由全国电工电子产品与系统的环境标准化技术委员会（SAC/TC297）提出并归口。

本文件起草单位：中国电子技术标准化研究院、北京赛西认证有限责任公司、广州赛宝认证中心服

务有限公司、中国质量认证中心、联想（北京）有限公司、利亚德光电股份有限公司、曙光信息产业股份

有限公司、青岛海尔质量检测有限公司、宁畅信息技术（杭州）有限公司、中科可控信息产业有限公司、

金舟远航（北京）信息产业有限公司、联想长风科技（北京）有限公司、紫光恒越技术有限公司、广东质检

中诚认证有限公司、中国信息通信研究院、天津七五四光电技术有限公司。

本文件主要起草人：唐葵、黄俊梅、陈春艳、杨宇涛、李涛、杨檬、马奇菊、张华芹、郭智源、白建军、

刘莉、张迎华、孙京岩、胡敏、金静、韩旭、宋文溪、闫振中、王东升、杨飞、李进、杨吉双、李建明、杜虹。

本文件于2014年首次发布，本次为第一次修订。

Ⅲ

GB/T31274—2024

引言

控制和减少电子电气产品废弃后对环境造成的污染，促进电子电气行业清洁生产和资源综合利

用，减少或消除电子电气产品中可能含有的限用物质，保护环境和人体健康，是电子电气产品生产相关

组织的社会责任。建立限用物质管理体系，为组织提升竞争力，实现绿色可持续发展提供有效途径。

本文件旨在规范组织限用物质管理过程，帮助组织提高限用物质管理能力。

本文件符合ISO对管理体系标准的要求。这些要求包括一个高层结构，相同的核心正文，以及具

有核心定义的通用术语，目的是方便使用者实施多个管理体系标准。

本文件采用“策划⁃实施⁃检查⁃处置（PDCA）”的过程方法，不包含针对其他管理体系的要求，例如：

质量、环境、职业健康安全。但是，组织在使用本文件时可以运用共同的方法和基于风险的思维，将其

限用物质管理体系与其他管理体系的要求进行整合。

本文件包括了评价符合性所需的要求。任何有意愿的组织均可通过以下方式证实其符合本文件：

——进行自我评价和自我声明；

——寻求组织的相关方（例如：顾客），对其符合性进行确认；

——寻求组织的外部机构对其自我声明的确认；

——寻求外部组织对其限用物质管理体系进行认证或注册。

Ⅳ

GB/T31274—2024

电子电气产品限用物质管理体系要求

1范围

本文件规定了电子电气产品生产相关组织限用物质管理体系的要求，包括组织环境、领导作用、策

划、支持、运行、绩效评价和改进。

本文件适用于对各种类型和规模的电子电气产品生产相关组织进行限用物质管理体系评价。

注：电子电气产品生产相关组织包括电子电气产品的制造商、供方、修理方、维护方和服务提供方及其供应链。

2规范性引用文件

本文件没有规范性引用文件。

3术语和定义

下列术语和定义适用于本文件。

3.1

电子电气产品electricalandelectronicproducts

依靠电流或磁场工作，发生、传输和测量这种电流和磁场，额定工作电压在直流电不超过1500V、

交流电不超过1000V的设备及配套产品。

[来源：GB/T26572—2011，3.2]

3.2

限用物质restrictedsubstances

法律法规或顾客要求在电子电气产品中限制使用的物质。

[来源：GB/T26572—2011，3.1]

3.3

组织organization

为实现目标，由职责、权限和相互关系构成自身功能的一个人或一组人。

注：组织的概念包括，但不限于代理商、公司、集团、商行、企事业单位、行政机构、合营公司、协会、慈善机构或研究

机构，或上述组织的部分或组合，无论是否为法人组织，公有的或私有的。

[来源：GB/T19000—2016，3.2.1]

3.4

相关方interestedparty;stakeholder

可影响决策或活动、受决策或活动所影响或自认为受决策或活动影响的个人或组织。

示例：顾客、所有者、组织内的人员、供方、银行、监管者、工会、合作伙伴以及可包括竞争对手或相对立的社会群体。

[来源：GB/T19000—2016，3.2.3]

3.5

顾客customer

能够或实际接受为其提供的，或按要求提供的产品或服务的个人或组织。

示例：消费者、委托人、最终使用者、销售商、内部过程的产品和服务的接收人、受益者或采购方。

注：顾客可以是组织内部的或外部的。

1